The average US family attorney loses 63% of their billing potential to admin, not advocacy.

Think of it as a custom AI associate trained entirely on how your firm operates. It runs conflict checks against your live CRM in seconds, drafts first-pass billing descriptions mapped to your matter numbers, finds the specific MSA version you sent last Tuesday, pulls case law for a jurisdiction with one command, summarizes deposition transcripts and flags cross-examination opportunities, and handles intake using your firm's own scripts and intake forms. Every capability is built around your workflows — not a generic legal template.

ChatGPT and Copilot are general-purpose tools. They don't know your matter taxonomy, your billing workflows, your document templates, or the specific way your firm handles intake. Harvey is built for large family law firms with six-figure procurement cycles and long IT approval chains. Promact is purpose-built for mid-size and growing firms who need that same capability without the enterprise runway — trained on your firm, deployed in under 30 days, and priced per firm, not per seat.

Week 1 is discovery: we sit with your partners and operations team to map your real workflows — intake, conflict checks, document structure, billing workflows, and practice playbooks. Weeks 2 and 3 are training: we ingest your matter templates, retainer agreements, and historical documents under NDA, then build and test the agent against your actual cases. Week 3 to 4 is the pilot: one practice group goes live, we measure billable-hour recovery, and refine. Most firms are in full production by day 30.

Yes. Your data lives in a per-firm tenant that is completely isolated from every other firm on the platform. It is never used to train foundation models or any other firm's agent, ever. All data is encrypted at rest and in transit. We are SOC 2 Type II certified. We work directly with your in-house counsel or CISO to satisfy privilege, work product doctrine, and ethical wall requirements before go-live, not after. Every agent action is logged for full audit.

We integrate directly with Clio, NetDocuments, iManage, Litera, Filevine, MyCase, and most major practice management and document management platforms. Conflict checks run against your live CRM, not a separate copy of your data. If your system isn't listed, reach out and we'll scope the integration during discovery.

The math is straightforward. The average US family attorney bills only 37% of their working day — the other 63% goes to admin, email, and document work that never appears on an invoice. Promact recovers that lost billing potential. At $350/hr across a 5-attorney firm, even a 20% improvement in utilization translates to tens of thousands in newly billable capacity every single week. Most firms see full ROI within the first month of deployment.

No. The agent operates through the tools your team already uses: email, chat, your document management system. A partner can instruct the agent the same way they'd email an associate — in plain English, no special commands. There is no new dashboard to log into, no retraining required, and no process changes forced on anyone.

Promact is priced per firm, not per seat, so your cost doesn't scale with headcount. Starter is $50 per month onwards and covers solo and small firms with one custom AI agent. Growth is custom-quoted for mid-size firms scaling across multiple practice groups and includes up to five agents, CRM integrations, and priority onboarding. Enterprise covers large and multi-office operations with unlimited agents, full compliance review, and a dedicated success manager.